The annual recognition program from KLAS Research highlights vendor solutions that it rates as the best in various market segments.
The Orem, Utah-based organization says its Best in KLAS program aims to recognize vendors’ “outstanding efforts to help healthcare professionals deliver better patient care.”
The rankings assess vendor solutions that lead software and services market segments “that have the broadest operational and clinical impact on healthcare organizations,” it says.
In this year’s list of honorees, KLAS highlighted Epic, the Verona, Wis.-based company that it named as the top overall vendor for the ninth consecutive year. In addition, it selected Impact Advisors as the No.1 IT services firm, a recognition that it had awarded to Optimum Healthcare IT the past two years.
Premier is the top overall consulting firm and also won a Best in KLAS award for Strategy, Growth and Consolidation Consulting.
Other top awards included Most Improved Software Product for GE Healthcare’s Universal Viewer, and Greenway Health grabbed the top spot as the Most Improved Physician Practice Product for ambulatory practices with 11 to 75 physicians.
Below are the 2019 Best in KLAS software and services vendor winners segmented into categories.
INPATIENT CLINICAL CARE
Acute Care EMR (Large Hospital/IDN): Epic EpicCare Inpatient EMR
Automated dispensing cabinets: Omnicell OmniRx
Community HIS: Athenahealth athenaOne for Hospitals and Health Systems
Health Information Exchange: Epic Care Everywhere
Laboratory (Large Hospital/IDN): Epic Beaker
Smart pumps: ICU Medical Plum 360
AMBULATORY & POST-ACUTE CARE
Ambulatory EMR (over 75 physicians): Epic EpicCare Ambulatory EMR
Ambulatory EMR (11-75 physicians: Epic EpicCare Ambulatory EMR
Claims clearinghouse (over 20 physicians): Waystar Clearinghouse
Home health: Thornberry NDoc
Long-term care: MatrixCare
Practice management (over 75 physicians): Epic Resolute/Prelude/Cadence Ambulatory
Practice management (11-75 physicians): NextGen Healthcare Enterprise PM
Small practice ambulatory EMR/PM: Aprima, a part of eMDs
Enterprise resource planning: Workday HCM, Financial Management and Supply Chain
Healthcare business intelligence & Analytics: Dimensional Insight Diver Platform
Patient access: DCS Global Patient Access
Patient Accounting & Patient Management (Large hospital/IDN): Epic Resolute Hospital Billing
Speech Recognition: Front-End EMR: MModal Fluency Direct
Value-Based Care: (Patient Portals) Epic MyChart
Population Health: HealthEC Population Health Management Suite
Virtual Care Platforms: InTouch Health Telehealth Network
Security & Privacy: Cybersecurity Advisory Services: Meditology Services
SERVICES AND CONSULTING
Application hosting: Epic
Extended business office: HRG
Financial improvement consulting: PWC
Healthcare management consulting: Premier
HIT Advisory Services: Optimum Healthcare IT
HIT Enterprise Implementation Leadership: Impact Advisors
HIT Implementation Support & Staffing: Galen Healthcare
Partial IT Outsourcing: ROI Healthcare Solutions
Revenue Cycle Outsourcing: Navigant Cymetrix
Strategy, Growth & Consolidation Consulting: Premier
Technical Services: Navin, Haffty & Associates
Value-Based Care Consulting: Deloitte
Value-Based Care Managed Services: Arcadia
Cardiology: Watson Health Imaging Merge Cardio
PACS (Large Hospital/IDN): Sectra PACS
VNA Image Archive: Carestream Vue Archive
Care Management Solutions: Casenet TruCare
Payer Claims & Administration Platforms: Conduent MediTrac (Health Solutions Plus)
Payer Quality Analytics: MedInsight Platform
Work Site Health Services: Activate Healthcare
The full report can be purchased here.